Managed IT Services London

totality services is an award-winning Managed Services Provider (MSP) with a holistic portfolio of services and solutions to help London and UK business achieve their technology goals. We have been providing industry leading manged IT services for over a decade.

When you choose totality services for your IT needs, we become an extension of your team working seamlessly to ensure a successful partnership.

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Managed IT Services London

Leading The Way in Managed IT Services

A managed service provider (MSP) is a third-party company that remotely manages a customer’s IT infrastructure. We are one of the highest rated providers in the UK and we can help you with a with a breadth of technology expertise in the categories of IT support, IT security, Cloud computing, IT consultancy, Network support and more. Additionally, we offer a 24x7x365 support, which is locally staffed by highly qualified engineers.

We’re proud recipients of the Feefo Platinum Trusted Service Award 2022. We keep our clients happy and continually exceed expectations – something our 98% retention rate attests to.

Managed IT services By London, For London

We don’t concern ourselves with any other part of the UK. totality services is an IT company run by Londoners, for Londoners that understands every last piece of the capital’s telecoms, broadband and commercial IT infrastructure relating to SMEs.
We’ve got offices both north and south of the River Thames to ensure that if we do need to travel to site, we get there quickly to minimise any downtime. All our staff are highly trained and well-versed in the needs of any business that sets up shop in the capital. Time is money, and nowhere on earth does that ring truer than London

IT Managed Services Done The Right Way

In teaming with totality services, we become an extension of your organisation focusing on both short-term objectives and long-term technology initiatives. We become the IT provider pf choice for businesses that either don’t have internal IT staff, or for those business looking to extend their existing IT team.

At totality services we provide:

  • Fast response times
  • Quick fault resolutions
  • Friendly, highly trained staff
  • Cost-effective, innovative solutions
  • Sector-specific guidance

Whatever problem we’re presented with, or whatever technical scenario comes our way, we’re able to take it on and find a solution.

Why Choose Us For Managed IT Services in London?

No other MSP in London takes what they do more seriously than totality services. It doesn’t matter how big or small you are as a company or how much your support package costs – our staff treat every last interaction with the attention it deserves.

Versatility is key. There won’t ever be a need to seek out support for other aspects of your infrastructure – broadband, telecoms etc. – we’ll take care of everything for you. As your company grows, so does our knowledge of your network. It won’t take very long for us to know every last cable, laptop or network switch like the backs of our hands.

Whatever You Need, Whenever You Need IT

We offer a wide-ranging set of products and services that ensures no part of your network is left untouched. Our set of managed IT support packages can either act as a standalone offering in place of a traditional internal IT department, or complement whatever existing technical staff you currently employ.
The full range of IT managed services are on offer:

  • Day-to-day support
  • Large scale network overhauls
  • Business process analysis
  • Line of business software installations
  • Cloud migrations
  • Security consultations

Alongside support for nuts and bolts assets, we can sit in on stakeholder meetings and help you draft an IT policy that will be the envy of your competitors.

Changing Your Managed Service Provider Is Simple

Some CEOs think that moving from one managed IT support provider to another isn’t worth the hassle. Don’t be like them. This can lead to firms sticking with the wrong IT company, purely to avoid any toing and froing during the changeover process, which ends up in downtime, lost revenue and unhappy customers.

When you make the move to totality services, you’ll realise that in fact, switching providers couldn’t be simpler. Our team of onboarding experts will provide you with clear, concise updates and personally manage the transition throughout its various phases. It’s in our interest to make the whole procedure has hassle-free as possible – you’ll barely notice a thing!

The Right Managed Service Provider For When Technology Goes Wrong

When your network malfunctions, and one or more of your staff can’t work, that means you’re losing money. There is nothing more important to us than the integrity and efficiency of the networks that we manage. When things go wrong – and let’s face it, IT does go wrong from time to time – that’s when we shine.

It’s not just the bread-and-butter problems that we’re good at. Our staff are trained to understand the nuances of what every business deems an emergency, whether that’s a finance printer being down, or a full-scale Internet outage.

Fully Managed IT Services For All Sectors

Clients from niche sectors often approach us wondering if we have any knowledge of their industry. We can almost always say yes. It doesn’t matter what industry you’re in – totality services are ready to provide solutions.

We service clients in a huge array of industries across London, not limited to:

We’ve built up a knowledge base for over a decade, detailing the unique IT requirements of each specific industry, in terms of how it uses hardware and data, what software issues it faces, what the regulatory framework is and what’s on the horizon.

IT Support Features

  • Unlimited remote IT support via phone & email
  • Proactive maintenance of IT infrastructure
  • New staff on-boarding & staff leavers off-boarding
  • Hardware advisory, purchase & lease
  • Hardware audit and asset management
  • Weekly or monthly helpdesk report
  • Monthly or quarterly Account Management meetings
  • IT Director service (1-hour free IT consultancy p.m.)
  • Onsite IT Support, per hour or per day
  • 24/7, 365 IT Support
  • Remote IT Support
  • IT Security
  • IT Consultancy
  • Mailbox & Data Migrations
  • Hosted Solutions
  • Hardware Purchase & Lease
  • Office Moves
  • Internet & Telephony
  • Network Cabling
  • International IT Support

Our Client Reviews

Feefo Rating:

4.9/5

Trustpilot Rating:

4.8/5

Google Rating:

5/5

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