Specialist IT support for legal practices and law firms in London.
According to a recent PWC report commissioned in the UK, technology requirements are two of the top four challenges the legal sector will face in this country over the next few years.
The proper IT support for your law firm has never been more important.
The Annual Law Firms’ Survey confirmed this view, with 100% of the top ten law firms and 63% overall viewing technology as a key challenge. Taking a proactive approach to choosing the right support with legal expertise makes all the difference when handling technology challenges.
Cybersecurity and data safety were high on the technology agenda for law firms. 60% reported they’d suffered a security incident, and 46% stated a security breach related to their own staff.
More alarmingly, only 27% of respondents were ‘very confident’ in the efficacy of their IT disaster recovery policies and practices – a technology-related issue that the right IT support could remedy.
Table of Contents
- IT Adoption is Becoming Increasingly Important
- Solutions for Law Firm IT Support
- Leveraging Advanced Technologies
- IT Support for the Legal Industry is Crucial
- We Deliver the Best IT Support for Law Firms in London
IT Adoption is Becoming Increasingly Important
Other sectors like finance and healthcare have been quick to embrace the potential of technology solutions.
However, the legal profession’s traditional aversion to risk and its understandable need to see clear business benefits of IT adoption has meant it has been a little slower to respond.
Fortunately, that’s begun to change in recent years – especially in London.
Law firms today view the use and development of emerging digital technologies as vital ways to improve efficiency and move some services online. The latter includes dispute resolution and secure client portal provision to enable around-the-clock access and offer a range of services.
Solutions for Law Firm IT Support
The legal profession’s adoption of cloud computing is a good example.
Cloud solutions enable law firms and their people to work more agilely and gain 24/7, ‘everyone, everywhere, every device’ access. As a result, your law firm can easily access essential applications, information, and data via WiFi.
This delivers important cost-saving benefits as office footprints shrink along with the associated property overheads.
What’s more, cloud services like cloud computing are inherently secure and can be utilised to create an affordable fee structure. As a highly experienced managed IT services provider and expert in cloud implementation, we’re in an ideal position to enable you to reap the benefits of these innovative services.
Leveraging Advanced Technologies
The legal profession has generated a lot of information (mostly on paper) for generations.
Once all that information has been digitised, AI and efficient big data storage (on the cloud) can make a huge difference. Law firms can then access, analyse, and act on structured information from unstructured information – all at superhuman speeds.
The top legal businesses are adopting AI to work faster and more cost-effectively. In 2020, over 40 of the 100 biggest UK firms were already using AI systems and around 30 more were piloting platforms.
Book your free auditIT Support for the Legal Industry is Crucial
We know how important your IT is to your business because of our demonstratable experience (since our formation in 2008) of supporting legal services firms here in London with expert-managed service provider solutions in the IT industry.
We thoroughly understand the critical nature of client confidentiality and how IT plays a crucial role in protecting both. With the 2018 arrival of GDPR, amongst other international privacy and data protection regulations, we can help you follow regulatory compliance.
Maximum Network Availability and Business Continuity
Downtime has negative impacts like lost revenue and increased operational costs.
We know key practice management applications such as LEAP, LawWare, and Clio need to be available 24/7. This ensures you and your team can deliver the best legal service offering and enhance client confidentiality.
With our highly experienced remote and on-site managed IT support service, we deliver optimal network uptime through proactive monitoring.
You also won’t have to worry about dealing with any IT issues. Our friendly London-based help desk, account management, and engineering teams are always available via email or telephone 24/7 to rapidly turn problems into solutions.
Our aim is to ensure your IT maximises your firm’s effectiveness while minimising costs and inconvenience. We deliver this with best-fit technology and support to provide you with service excellence to help you boost client satisfaction.
Comprehensive Range of Capabilities
We have a wide range of capabilities that can be tailored to the needs of any firm in London’s legal sector, including:
- Advice
- Design
- Support
- Consultancy
- Procurement
- Development
- Implementation
We also support a wide range of IT-related disciplines for legal practices and law firms, such as
- Telecoms
- Upgrades
- Cyber security
- Network design
- Cloud computing
- Disaster recovery
- System relocation
- Data centre hosting
We’ll future-proof your firm with a service that’s fine-tuned to your requirements, budgets, and objectives.
With unlimited 24/7 IT support, you can reach our UK-based team whenever you need.
We Deliver the Best IT Support for Law Firms in London
Here are a few reasons why we believe we’re the right partner for your London law firm:
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- The freedom to focus on your firm: Our specialists deliver the expert, tailored, and flexible end-to-end IT support, services, and cybersecurity solutions you need to keep your legal practice’s technology running so you can focus on running your business
- 24/7 peace of mind: For legal firms, our round-the-clock proactive monitoring means you can rest assured any technical issues or potential security breaches are detected – long before you even know they’ve happened. You won’t have to worry about them becoming business problems.
- Credible IT support: We know a proven track record is key in the legal sector, so you’ll be delighted to know we’ve earned the coveted Feefo Platinum Trusted Service Award, Five-Star reviews on Google, and a 98% client retention rate here in London.
- An ’Above and beyond, can-do attitude’: You’ll find our help desk, account management, and specialist on-site engineering teams are ready to go the extra mile to keep your law firm fee-earning.
- The chance to level up: We deliver a type of end-to-end IT support, security, and critical services for legal matters that much larger, blue-chip firms take for granted.
- Get an edge over your competitors: We’ll support your law business with business-critical systems, the latest best practices, and a strategic approach to give you a competitive advantage in today’s overcrowded legal sector.
- Comprehensive, compliant, and scalable solutions: We offer extensive Mac and Windows environment experience solutions. In addition, we provide fully accredited industry partnerships and GDPR-compliant IT, so you won’t have to worry about compliance matters.
- Full flexibility: Our London-based team will happily tailor our support to your requirements if you opt for a single expert capability or a complete end-to-end managed IT services solution for your law firm.
If you’d like to talk more about how we can help your law firm sort any IT-related issues out, get in touch and we’ll be happy to have a chat.