Hybrid Working Solutions
The world of commercial IT changes at a blistering pace. The demands of the modern workplace mean that businesses now need to ensure that staff are able to carry out their roles from anywhere – not just centralised office locations.
We provide our clients with a comprehensive range of cloud-based solutions that keep staff connected to business-critical systems 24/7, wherever they are:
- Hosted email – Secure, reliable individual and group mailbox administration
- File sharing – Centralised, cloud-based file storage with strict access rules
- Unified communication – Integrated video, chat and voice calling solutions
We’ll make sure that you benefit from the latest advances in hybrid working technology from Microsoft and other leading vendors, while keeping costs down and driving up productivity across all your teams.
Frequently Asked Questions
- Proactive Windows & Mac workstation/server support
- NAS & network device support
- Microsoft 365 & Google Workspace support
- Staff on-boarding & off-boarding protocols
- Asset account management – purchasing and leasing
- Monthly/quarterly Account Management meetings
- Weekly helpdesk analytics report
- IT Director service (1-hour free IT consultancy per month)
- Industry-leading response and resolution times
Simple – it’s less headache, and it’s more cost-effective. For some firms, running their own IT department can be an expensive hassle. With holidays, sick cover, consultancy fees and cover for peak periods, costs can soon spiral out of control. If you choose us as your trusted London IT support provider, you pay a set monthly fee, and we handle everything – support, procurement, consultancy, project installations. Choose managed IT support from totality services. A reliable IT support, based in London.
Absolutely, we fully support a range of working environments, from fully remote working to hybrid setups. Every one of our clients benefits from proactive, remote and onsite support services. We’ll endeavour to fix your problem remotely. If this approach doesn’t resolve the issue, we’ll get boots on the ground and dispatch a specialised onsite engineer, from one of our centrally based London offices, to assist you in person.
We provide London IT support services to the following Boroughs: Wandsworth, Kensington, Chelsea, Kingston upon Thames, City of London, City of Westminster, Victoria, Greater London, Hammersmith and Fulham, Croydon, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Ealing, Enfield, Greenwich, Hackney, Barking, Barnet, Brent, Bromley, Camden, Haringey, Harrow, Havering, Hillingdon and Islington. Choose managed IT support from totality services. A reliable IT support, based in London.