IT Support for the Financial Services Sector

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We are the preferred IT Support partner for private equity, hedge funds and asset management organisations in London.

The challenges faced by the financial services sector continue apace. Everything from cybersecurity threats and data breaches and the burden of increasing and diverging regulation to greater competition from challenger FinTech enterprises. All these mean that the right IT support for the financial sector has never been more important.

But the future also burns bright with technological opportunity. Innovations and enablers such as mobile-centric operations, big data, artificial intelligence, machine learning, robotics and block chain could all empower you to better meet evolving partner, client and customer demand.

The digital transformation of financial services is well underway

In a Forbes survey on customer and client engagement, some 86% of financial services businesses indicated that artificial intelligence tools, such as chatbots, were currently their top technology investments.

And in an effort to embrace the new tech-savvy start-ups rather than confronting them head-on, 64% of financial services leaders said they plan to collaborate with FinTechs in the future.

However, much still needs to be done to complete the process of digital transformation in the industry. Finding the right managed IT services partner in London could be a great help on that journey.

For example, according to a recent BBC report, the Financial Conduct Authority revealed the number of declared cyber security breach events rose by more than 1,000% from 2018 to 2020. And in another example, according to a recent survey only 7% of financial companies had implemented a cloud-based technology stack.

We know how important your IT is to you

We’ve been working with clients in this locally, nationally and internationally important sector since 2008, delivering exceptional managed IT services across London. During this time, we’ve developed a deep understanding of the sector’s requirements and problems and the most effective and efficient solutions available.

Putting safety and security first

Through our extensive portfolio of robust security solutions, ITIL processes and around the clock real-time threat monitoring, we’re the ideal managed IT services support partner for financial services organisations looking to protect their networks, business data, IP and private customer/client information whilst meeting FCA, MiFID II and GDPR regulatory requirements.

It Support staff member

With unlimited 24/7 IT support, you can reach our UK-based team whenever you need.

We have the expertise to resolve issues effectively

With the sector’s complete dependency on IT systems to help deliver transactions and results for investors, we know that downtime and poor support are not an option. We fully appreciate how milliseconds of system delay can cost your business dearly.

So we don’t just understand but live and breathe the importance of delivering responsive and high-performance support for our London-based clients. Our highly experienced, expert and talented team, from help desk support staff to on-site engineers, are driven to maximise effectiveness and productivity for your enterprise and minimise costs, timelines and inconvenience.

That’s why we work hard at building strong, mutually beneficial professional relationships which aren’t about short-term gain but long-term partnership, whether that’s with demanding executive-level clients or industry specific vendors of state-of-the-art solutions.

Prevention is always better than cure

Whether it’s defending your IT infrastructure and data against intrusion or optimising business continuity and application availability, we work around the clock to provide you with the highest levels of managed service provider performance. We utilise only best-in-class, best-fit technology and practices to ensure we deliver on our promise. We’ll work in partnership with you…

From advice, consultancy, design and development to procurement, implementation and support in a wide range IT related disciplines for the financial services sector in London including…

  • Network design
  • Cyber security
  • Disaster recovery
  • Data centre hosting
  • System relocation
  • Upgrades and migration or telecoms

And whatever we do for you is tailored to your business, budgets, operations and commercial objectives for today and tomorrow.

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Trust totality services to deliver for London’s financial services sector….

  • Information technology with the personal touch
    Get the leading edge technology and affordability you demand, with the personal service and customer care you deserve.
  • The freedom to focus on your business
    Our specialists deliver the expert, tailored and flexible end-to-end IT support, services and security solutions your financial enterprise needs to keep your technology running, so you can focus on running your business.
  • 24/7/365 peace of mind
    Crucially for the financial sector, our round-the-clock proactive monitoring enables us to detect performance issues and potential security breaches – long before you even know they’ve happened – to prevent them becoming business problems.
  • An ’Above and beyond, can do attitude’
    You’ll find our help desk, account management and specialist on-site engineering teams friendly, fast, responsive, proactive and ready to go the extra mile to keep your business moving forward – a real benefit for financial services sector operations.
  • The chance to level up
    We deliver the kind of end-to-end IT support, IT security and IT services solutions for your business that much larger, blue-chip financial services sector enterprises take for granted.
  • A sharper competitive edge
    We’ll support your enterprise with the most innovative IT systems, the latest best practices and business building solutions to give you a competitive advantage in today’s over-crowded financial services sector.
  • Comprehensive, compliant and secure solutions
    We can offer you extensive Mac and Windows environment experience, fully accredited industry partnerships and robust, powerful and GDPR compliant security and IT.
  • Absolute flexibility
    Whether you opt for a single expert capability or a complete end-to-end managed IT services solution, our London-based team will happily tailor our support to your requirements.