We’re totality services

We’re London’s leading and award-winning IT support provider.
We believe our business only succeeds if we enable your business to do the same with the right end-to-end IT support, security and services solutions.

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Our Story

Enabling small and medium sized businesses to level up

Since 2008 we’ve gained a reputation for delivering the kind of end-to-end IT support, IT security and IT services solutions for a wide range of small and medium sized business that much larger, blue-chip enterprises have always taken for granted.

Now you can enjoy all the benefits – such as peace of mind, innovation and cost efficiency – our tailored IT outsourcing service delivers.

We look after your IT like it were our own

We’re about so much more than technology. Personal service and customer care are at the heart of everything we do. You can experience it day to day in our ‘above and beyond, can do’ attitude and approach.

The quality and value of our expertise in technology, support and services has earned us a Feefo Gold Trusted Service Award and Five Star ratings from both Trustpilot and Google making us the trusted IT support provider in London.

Our technical edge can sharpen your competitive edge

In recent years technology (particularly online technology) has been both a revelation and a revolution. It’s changed the way we all do business forever. But stand still in this environment and you fall behind. That’s why we’ll ensure you don’t.

We’re committed to supporting your enterprise with the most innovative IT systems, the latest best practices and business building solutions that are fully compliant, safe, secure and stable. The result? You’ll benefit from less stress over your IT, total peace of mind and a competitive advantage in today’s over-crowded commercial landscape.

Senior

Management

Team

Co-founder and Sales Director of totality services

Luis Navarro

Luis is a keen traveller, loves long walks in London and can be found at the Stoop of Harlequins Rugby Club on matchdays entertaining clients.

Luis has 15 years experience encompassing IT and CRM systems from an operational point of view, but he also holds vast experience in the field of technical sales. Over the years, he has worked at various blue chip telco & ultilities businesses, including TalkTalk and Centrica.

He applies a strong expertise in long-term IT strategic planning in his work, and through account management is always finding ways to help totality services clients get the most of their existing IT infrastructure, while making recommendations to improve things further.

Luis is keen traveller, loves long walks in London (especially Battersea Park) and can be found at the Stoop of Harlequins Rugby Club on matchdays entertaining clients.

Co-founder and Director of totality services

Pedro Martins

You might think Pedro is a typical IT “geek” given his work history, however he’s a real socialite and is often described as “the life and soul of a party”.

Pedro’s working background has included stints with blue chip names such as Bertelsmann, SiTEL and RR Donnelly. He still retains close ties with the big business community, and is a voice of authority on virtualisation subject matters.

Since 2008 he has been applying his knowledge and experience in IT specialisms such as Office 365, networks, servers and software for the benefit of totality services’ clients. Pedro is proud to enable London’s small & medium sized business sector to benefit from enterprise IT solutions.

You might think Pedro is a typical IT “geek” given his work history, however he’s a real socialite and is often described as “the life and soul of a party”. His passions outside of work are gastronomy and wine.

Technical Account Director

Charlie Acfield

Coming Soon

Coming Soon

Our Permanent IT Support Staff in London

Luis

IT Engineer

Tiernan

IT Engineer

Radosh

IT Engineer

James

IT Engineer

Samantha

Service Desk Lead

Shane

IT Engineer

Violeta

Marketing

Govinder

IT Engineer

Joseph

IT Engineer

Swati

IT Engineer

Taylan

IT Engineer

Stephen

Service Desk Manager

Rafal

IT Engineer

Milan

IT Engineer

Tom

IT Engineer

Samuel

IT Engineer