about totality services

IT Support and IT services for London based businesses.

our story

totality services was founded in 2008 and provides London’s small & medium sized businesses with end-to-end IT support services, from purchasing and installing hardware, to support and monitored data backup. We support our clients using innovative, high quality systems and practices that large blue chip companies take for granted – and along the way we’ve achieved excellent customer satisfaction.

We look after our client’s systems as if they were our own and provide total peace of mind when it comes to IT.

meet totality Tim

totality Tim

totality Tim

IT Support guy

totality Tim is the smallest member of the totality services team, but don’t underestimate him, he can certainly pack a punch when it comes IT.

He is on a mission to help London’s small & medium sized businesses get the most from their systems and IT infrastructure – nothing will stop him or get in his way. So watch out for this little slugger from Putney, who provides his fans with the latest IT news and tips on Twitter or Facebook.

our founders

Luis Navarro

Luis Navarro

Co-founder and Sales Director of totality services

Luis has 15 years experience encompassing IT and CRM systems from an operational point of view, but he also holds vast experience in the field of technical sales. Over the years, he has worked at various blue chip telco & ultilities businesses, including TalkTalk and Centrica.

He applies a strong expertise long-term IT strategic planning in his work, and through account management is always finding ways to help totality services clients get the most of their existing IT infrastructure, while making recommendations to improve things further.

Luis is keen traveller, loves long walks in London (especially Battersea Park) and can be found at the Stoop of Harlequins Rugby Club on matchdays entertaining clients.

Pedro Martins

Pedro Martins

Co-founder and Director of totality services

Pedro’s working background has included stints with blue chip names such as Bertelsmann, SiTEL and RR Donnelly. He still retains close ties with the big business community, and is a voice of authority on virtualisation subject matters.

Since 2008 he has been applying his knowledge and experience in IT specialisms such as Office 365, networks, servers and software for the benefit of totality services’ clients. Pedro is proud to enable London’s small & medium sized business sector to benefit from enterprise IT solutions.

You might think Pedro is a typical IT “geek” given his work history, however he’s a real socialite and is often described as “the life and soul of a party”. His passions outside of work are gastronomy and wine.

our permanent IT Support London staff

Luis, IT Support London Staff


IT Engineer

Tiernan, IT Support London Staff


IT Engineer

Radosh, IT Support London Staff


IT Engineer

Nouk, IT Support London Staff


IT Engineer

Charlie, IT Support London Staff


Service Desk Manager

Samantha, IT Support London Staff


IT Engineer

Shane, IT Support London Staff


IT Engineer



Govinder, IT Support London Staff


IT Engineer

Joseph, IT Support London Staff


IT Engineer

Nouk, IT Support London Staff


IT Engineer

James, IT Support London Staff


Head of Sales

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