About totality services
Our mission is simple: to make your life easier.
When it comes to the technical stuff, it’s all too easy to get bogged down in the details. Working long hours, and dealing with a never-ending list of operational and logistical headaches.
We’re here to take that stress off of your hands.
There has to be an easier way
The all-too-common cry of the SMB Operations Manager. That’s what our team of 40+ IT support experts is here for.
We take a good chunk of the stress off of your shoulders so you can focus on what’s important and give your team the IT support they deserve.
If all you need is a helping hand in the right direction or a hand getting started, we offer a huge range of consultancy and migrations support including Google Workspace and Microsoft 365.
Our job is to make you and your team’s lives easier. And we’ll do that in whichever way suits you best. And it all starts with a free audit
Removing the barriers to IT access
New starter onboarding can be such a nightmare nowadays. Especially with hybrid working and the use of so many applications. That’s why we do things differently. We offer a zero-touch onboarding process.
The workforce is working remotely and globally more than ever before. So isn’t it about time IT support and set up caught up with this?
Whether your new starters are in London, Hong Kong, Canada, or anywhere else, we’ll get a fully kitted-out laptop meeting all of your security and software requirements sent straight to them. No awkward several-hour meet or install process needed.
(Plus, as an extra added touch, we’ll send them a box of branded goodies (your branding, not ours) to help them feel right at home in their new role).
Our work with the CC Foundation
Reducing barriers to entry isn’t just for your employees. We also work with the CC Foundation, a cause close to our hearts, right here in London.
We partner with the CC Foundation to create the UK’s first-ever laptop library. We surveyed 13,000 kids and found that 84% of them don’t have access to a laptop or computer of any kind outside of school.
And unfortunately, without that access, these kids often fall behind and have no education in digital literacy or how to stay safe online. And it’s time that changed.
Find out more about our work with the CC foundation here.
Award-winning customer service
Fab, as always!
Luis M was fab, as always - resolved a rather tricky issue within a few hours and is always super helpful, friendly and professional. Thanks
Incredibly quick response!
I was logged out of my account and in 2 minutes Totality responded to my request and fixed the problem. Life savers!
Amazing bunch
Luis, Pedro and all the guys at Totality are super efficient in their response time and ability to sort things quickly and also they offer great advise and continued support.
Our values, mission, and culture
The world of IT services can feel a little complicated. We’re here to change that. Success works both ways. We only succeed by making your life a whole lot easier. Technology is a wonderful and necessary part of modern business, but it doesn’t need to be overwhelming. In fact, it should be simple.
Our journey
From a room in Putney with a couple of founders to providing the highest-rated IT support customer experience in the country, we wouldn’t have it any other way.
Meet the leadership team
Luis Navarro
Pedro Martins
Charlie Acfield
40+ employees
Our team of 40+ IT support experts is here for you
6.5 minute response
We have an average response time of 6.5 minutes
5-star rating
Our clients give us an average rating of 4.9/5