Highest rated provider of IT support in London and across the UK. 98% of our clients are completely satisfied with our rapid, reliable and expert service. You’ll love our award-winning friendly IT Support as well as our advanced cyber security solutions and expert Technology Consulting.
totality services’ approach towards onboarding your business
Before we begin supporting your business with our IT service, we follow the simple steps below to ensure we fully understand your operations and you are fully happy with the costs and commitments involved:
- Technical deep dive and consultation meeting will be held free of cost to know your set-up and requirements, both commercially and technically.
- An internal totality services technical meeting takes place to discuss about all the collected information and define an appropriate support and solution.
- A detailed proposal will be provided along with associated costs for it.
- On proposal agreement, onboarding process will start for free. Depending on the complexity of project, this activity will require 4 to 12 weeks lead time.
- On completion of the onboarding, the support contract will begin.
From that point forward, we proactively and constantly monitor, update and maintain your systems to optimise business continuity, data security and compliance to international standards, such as GDPR.
All of the following are included in our IT support package:
- Windows & Mac Workstations
- Server, Virtual Server, NAS & Network
- Microsoft 365 & Google Workspace
- IT Security solutions
The following options are available to tailor your IT support:
London IT support provider of choice
We’ve evolved into the London IT support provider of choice since our formation in 2008.
We know that every business is unique and no two businesses operate in the same way, so we carefully tailor our IT support services and expert advice to the specific requirements of your enterprise and its operations.
As you’d expect from a leading IT support company with offices in Central London and Greater London, both remote and onsite IT support are included as standard in our full service offering
This provides you with innovative systems (from Microsoft, Apple and other leading vendors) and best IT practices through compliant, cyber secure solutions and high-level security platforms you can rely on.
- End-to-end IT service for hardware, IT support & IT security
- Both remote working & onsite IT Support in London included in your package
- Mac & Microsoft Windows IT support including Microsoft 365 & Google Workspace
- Providing more than 120 London businesses with managed IT service and IT solutions
- Supporting over 2,000 users across London businesses with our outsourced IT service
- 100% UK based IT support staff
- Quick & effective issue resolution
- Pro-active IT service, IT solutions & technical advice
- Support access 24/7, 365 days a year even on bank holidays
Stop worrying about your IT infrastructure
When you partner with totality services you’ll never have to worry about IT problems again. When you have technology issues, no matter how big or small, we’re just a phone call away to fix your problems quickly and effectively.
- We believe our business only succeeds if we help your business to do the same.
- Our key strength is to empower any small to medium sized business to raise their game and benefit from the kind of remote IT and cybersecurity solutions that big, blue-chip corporations take for granted.
- We deliver IT service solutions with a human face, the technology we deploy and maintain revolves around personal service and customer care – they’re what get us out of bed in the morning.
- We utilise best-in-class, best-fit London IT support and IT security solutions and industry best practices to give your company a competitive edge.
- We ensure your technology is fully optimised, compliant, cyber secure and stable by Implementing high-level security systems, so that you can have complete trust in your IT to deliver maximum business productivity and minimum downtime.
- We proactively address any issues for problem prevention
- We’re certified Microsoft and Apple partners, so we can help all business Windows and Mac users.
- We have achieved ISO 27001 certification and hold the government Cyber Security Essentials certification.
- Award-winning & highly accredited
You can’t beat our award-winning experience
The excellence of our IT support in London has enabled us to achieve the Feefo Platinum Trusted Service Award, Five Star ratings from both Trustpilot and Google and a 98% client retention rate.
Make today the last day your staff struggles with IT issues, and work with a leading IT company based in London such as totality services.
We offer unrivalled IT Support solutions across all London Boroughs including:
Wandsworth, Kensington, Chelsea, Kingston upon Thames, City of Westminster, Victoria, Greater London, Hammersmith and Fulham, Croydon, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Ealing, Enfield, Greenwich, Hackney, Barking, Barnet, Brent, Bromley, Camden, Haringey, Harrow, Havering, Hillingdon and Islington.