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The totality services blog
Lessons From the CTS CitrixBleed Attack
A massive cybersecurity crisis happened in November 2023 when CTS, a UK-managed service provider (MSP), was affected by the CitrixBleed …
Digital Transformation: Technology Grants For Nonprofit Organisations
Technology lets nonprofits improve their communication strategies and service delivery, but high prices often act as a barrier. Fortunately, technology …
How to Use Microsoft Copilot: A Guide for SMBs
If you’re steering a small or medium-sized business (SMB) and looking for ways to simplify your daily tasks, then Microsoft …
Microsoft Dynamics 365: How to unlock the potential
Microsoft Dynamics 365, formerly known as Microsoft Dynamics CRM, has a lot to offer to businesses in a wide range …
What are the different levels of IT support? (explained)
IT support is an umbrella term that refers to any type of assistance with technical issues. To segment and streamline …
What is IT support? (Comprehensive guide for businesses)
IT support is a broad term that refers to technical support relating to issues concerning your company’s tech infrastructure. This could …
More blog
Achieving ISO 27001 certification for the second consecutive year
We’re delighted to announce that totality services has been recognised for Exemplary Information Security Practices with the ISO 27001 Certification …
Browser Security – How to Improve When Working From Home
When was the last time you thought about your web browser security? With more than half of London employees now taking …
Work from home vs telecommuting
The phrase ‘telecommuting’ is often grouped with the separate term ‘remote work’, causing confusion as to what it really entails. …
6 Tech Tips for a More Secure Holiday Season
Since the Covid-19 pandemic, online shopping has seen a dramatic increase. We’ve stopped visiting shopping centres and instead heavily relied …
13 Useful Features to Master Microsoft 365
Technology sets the stage for almost limitless opportunities to improve efficiency and productivity. To leverage that potential, you must know …
IT Outsourcing Guide for Small Businesses in London
What exactly is IT outsourcing? In short, it’s when organisations use an external IT services provider to deliver IT-related processes, …
G Suite Rebranding to Google Workspace
Google Workspace is the new name for G Suite, Google’s set of online business productivity and collaboration tools including Gmail, …