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The totality services blog
Lessons From the CTS CitrixBleed Attack
A massive cybersecurity crisis happened in November 2023 when CTS, a UK-managed service provider (MSP), was affected by the CitrixBleed …
Digital Transformation: Technology Grants For Nonprofit Organisations
Technology lets nonprofits improve their communication strategies and service delivery, but high prices often act as a barrier. Fortunately, technology …
How to Use Microsoft Copilot: A Guide for SMBs
If you’re steering a small or medium-sized business (SMB) and looking for ways to simplify your daily tasks, then Microsoft …
Microsoft Dynamics 365: How to unlock the potential
Microsoft Dynamics 365, formerly known as Microsoft Dynamics CRM, has a lot to offer to businesses in a wide range …
What are the different levels of IT support? (explained)
IT support is an umbrella term that refers to any type of assistance with technical issues. To segment and streamline …
What is IT support? (Comprehensive guide for businesses)
IT support is a broad term that refers to technical support relating to issues concerning your company’s tech infrastructure. This could …
More blog
Microsoft Teams Guide for SMBs
In 2016, Microsoft added a new tool to its Microsoft 365 suite of services – Microsoft Teams, which is a collaborative communications platform built for small businesses, large enterprises, and individuals. It was built for …
Introduction to Microsoft Teams Webinar Recording
Learn how companies use Microsoft Teams to increase productivity, whilst working from home or remotely.
How to spot and stop a phishing email
Cybercrime poses an ever-growing threat to globally connected cities such as London. And despite technological advancements, malicious actors still utilise …
Microsoft 365 rebrand to include small to medium-sized business
Launched in 2017, Microsoft 365 began as a licensing bundle for enterprise customers combining Windows 10 Enterprise, Microsoft 365 and …
How to stay safe using Zoom while remote working
Due to the increase in remote working, you’ll probably have heard of the app Zoom. It enables many of us …
How to stay cyber safe during the Coronavirus pandemic
Remote working was already gaining traction here in London and beyond, long before the Coronavirus pandemic hit us. In fact, …
Achieve on-premises level security for cloud-based remote teams
In recent years, where and how we conduct business has been through a slow but significant change. An increasing number …
How not to be caught by PayPal phishing scams
As one of London’s leading managed IT services providers and expert cybersecurity teams, we spend a lot of time explaining …