IT Support West London

IT support West London area, the busy intersection of Oxford Street and Regent Street

We deliver fast, flexible, reliable, affordable and effective IT support in West London. Over the last decade, totality services has established itself as the premier provider of IT support services to SMEs in and around London. We’ve gained a reputation for being honest, cost-effective, and most of all, efficient.

24/7 Onsite & Remote IT Support in West London

The capital never sleeps, and West London deserves an IT support provider who works around the clock. Our friendly team of support staff are on hand 24/7 to ensure that whatever the problem is, and whenever it occurs, we’re ready to spring into action to resolve it.

We offer a wide variety of support packages that cover all aspects of onsite and remote IT support across West London. If an issue requires us to be onsite, we’ll despatch an engineer from one of our two London offices to take a look at the problem, liaise with your staff and do whatever is necessary to keep you online.

Remote support

Industry-leading support tools and diagnostic software that proactively monitors your network and reports problems before they arise

Onsite help

Friendly, customer-focused engineers with vast amounts of experience in supporting SME IT operations in and around London

West London IT Professionals

If your company is based West London and you are looking for a cost-effective IT Support company you can trust, totality services can help. We’ve worked with numerous operations of every shape, size and sector.

Our tailored, sustainable, cost-effective, best-fit and best-in-class IT services and IT security solutions in West End of London (including Soho, Covent Garden, Fitzrovia and Marylebone, Oxford Street and Marble Arch, Leicester Square and Covent Garden, Mayfair and Piccadilly, Holborn and Bloomsbury) give you the business continuity and peace of mind you demand and deserve.

And while the speed of the fix is of the essence – we’ve resourced our help desk, customer service and technical support teams to hit that most important of KPIs – there’s so much more to us than that. Right from IT advice and consultancy, software, hardware installations, upgrades and repairs, through new implementations, migrations and digital transformations to exacting cybersecurity and compliance tools, everything we do is driven by the needs of your business.

IT Support for West London that‘s built on firm foundations

Not only do we provide IT support, IT services and IT security solutions that are completely flexible and tailored to fit your business requirements exactly, they’re scalable so they can evolve as your operations do.

And whether you opt for managed, remote or on-site IT support you’ll benefit from the consistent peace of mind that comes from knowing we’re:

  • Experts in Windows and Mac environments
  • Equally adept with innovative, Cloud-based collaboration tools like
  • Microsoft 365 and Google Workspace
  • Microsoft Partners and recognised by a wide range of the world’s leading IT vendors
  • Accredited to key industry certifications, such as Cyber Essentials and ISO 27001

What’s more, everything we do is designed to be clear, simple and fair. That’s right from our simple and fully-costed onboarding process to our straightforward service level agreements (SLAs). As a result, you always know what to expect from us.

IT support in West London that delivers results

If you’d like to take your business to the next level, the right IT backed up with the right IT support can empower you and your people to do just that, helping to improve your effectiveness, efficiency, productivity, profitability and competitive edge.

We’re here to help businesses in West London

The key benefit you’ll enjoy when you partner with us is peace of mind. We’ll give you total confidence in your technology, from servers, PCs, laptops and mobile devices through your network equipment such as switches and routers to cybersecurity-specific applications like firewalls and anti-virus software.

Our services and solutions are designed and delivered to provide everything you need to be able to concentrate on managing your business while leaving us to manage your technology, including:

  • Unrivalled experience and expertise of partnering numerous organisations in a wide range of industry sectors.
  • Proactive and fast response times, to keep your IT and your people working.
  • Around the clock remote monitoring – with our service desk support just a call or e-mail away – so that we spot and stop performance and security issues before you even know you’ve had them.
  • Ensuing you’re enterprise is compliant to the most important data protection and privacy regulations, like GDPR.
  • Straightforward and transparent service level agreements (SLAs) drawn up to meet your needs, so you can be confident in, and plan around, IT support.
  • Installing all those fiddly and time-consuming fixes, patches and updates when required, to ensure your IT and data are kept safe and secure.
  • Regularly reviewing and refining our IT strategy and IT support to ensure our service is aligned with – and able to deliver – your commercial objectives.