IT Support East London

Businesses in London deserve the best IT support the UK, and the world, has to offer. We’ve spent over a year as one of East London’s top IT support providers, winning the Feefo Platinum Trusted Service Award, and holding 5* ratings on all major comparison sites, including Trustpilot and Google Businesses. 

Our retention rate speaks for itself. We hold onto 98% of clients because we understand precisely what it means to operate a business in London – we are one! 

When you choose totality services to deliver IT services in East London, you’ll notice an immediate difference between us and your old provider. 

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IT support West London

24/7 IT Support in East London

The capital doesn’t sleep, and neither do we. London is the financial capital of the world, and nowhere on earth is the phrase “time is money” more relevant. You need an IT support provider who is going to be on hand around the clock to ensure that your business never loses a minute’s worth of trading. 

Whether its onsite support you need, or help over the phone, our team of dedicated professionals are ready to assist you in any way they can. If you’re a business in East London, and you need someone to take care of your IT network, you don’t need to look anywhere else. totality services has the answers under one comprehensive service package. 

Our rating based on 1800+ verified reviews

⭐⭐⭐⭐⭐

4.9 out of 5 stars on Feefo.com

Business IT Support services you can count on in East London

It’s simple: when your IT works effectively and efficiently, your enterprise and its operations do the same.

But when your technology goes wrong, almost everything else suffers, from your growth, productivity and profitability to your staff and customer satisfaction levels. Our highly expert and experienced technology and customer services teams will ensure that doesn’t happen.

Fully Tailored IT Support

Our tailored, cost effective, best-fit and best-in-class IT support, IT services and IT security solutions in East End of London (Barking and Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest) give you the business continuity and peace of mind you demand and deserve. What’s more, everything we do is completely flexible and scalable, so our solutions can evolve and grow as your business does.

But please don’t just take our word for the quality of what we do. Since formation in 2008, we’ve grown by recommendation, referral and repeat business. Plus we’ve earned two consecutive Feefo Gold Trusted Service Awards, Five Star ratings from both Trustpilot and Google and a 98% client retention rate.

IT support solutions that overcome your business problems

Calling on the extensive experience we’ve gained with numerous clients in a wide range of sectors, we’ll work hard to understand your business and its unique needs and only then deliver a fully managed IT support and technology solution that helps you overcome your challenges to achieve your objectives.

We’re fully conversant with Mac and Windows environments, we’re Microsoft Partners and have achieved important industry accreditations, which include Cyber Essentials and ISO 27001 to ensure we keep your IT secure and fully compliant with regulations such as GDPR.

With 24/7 monitoring of your technology, network and data you can be confident your IT is in the best possible hands. And should things ever go wrong, you’ll find our customer service and technical teams proactive, responsive, capable and effective in putting it right – quickly, easily, conveniently and reliably.

The aim of our specialists is to:

  • Spot and resolve any IT issue or threat before they compromise your technology, data, operations, compliance and hard-earned reputation.
  • Apply patches, updates and fixes at the right time so you don’t have to worry about keeping your IT infrastructure safe and secure.
  • Keep your IT, data and business compliant with all the latest regulations, such as GDPR.
  • Provide you with the confidence and peace of mind you need to focus on your business and not worry about your IT.

Request a Free Consultation

If you’re an SME based in East London, we guarantee that totality services will make a difference to your IT operation. 

Fill out the form below and we’ll get back to you ASAP. Alternatively, please call us on 020 3744 3105

FAQ

How can totality services help my East London business?

totality services is a trusted IT support partner. We can provide IT support for London businesses of all sizes, whether you are a one-office SME or you operate across multiple sites. Our focus is on helping you resolve IT problems, from cybersecurity breaches to hardware failures. We can also help you grow your business by increasing efficiency and reducing risk. Whatever your business’s goals, totality services is here to help.

The experienced team at totality services provides an award-winning service. We can offer dedicated IT support and managed services anytime and from anywhere.
Our tailored IT Support services are perfect for your business if:

  • You have 10-250 employees
  • Your business is London-based
  • You’re looking for award winning IT Support at a fixed monthly cost
  • You’re looking for proactive 24/7 IT Support
  • Cybersecurity is a top priority for your business
  • You want to protect your workforce from hackers
  • You want excellent customer service and fast response times

98% of our clients rate our service as exceptional, thanks to our personal and tailored approach, so if you need an experienced, expert and dedicated IT support provider, give the friendly team at totality services a call today to discuss your business needs.

Does totality services Offer 24/7 IT Support?

We offer a dedicated 24/7 IT support solution, so no matter what time of the day or night you need help, we are always there to assist.

Here’s what you can expect from totality services as your IT support partner:

  • Experts on call 24/7, 365 days of the year.
  • All of our expert IT engineers are real people and speak in plain English.
  • Fast response times and award-winning customer service.
  • Strategic IT Consultancy.
  • Unlimited remote IT support via phone & email.
  • Systems monitoring to ensure your systems are up to date.
  • Professional Account Management meetings.

Why should my business care about cybersecurity?

Cybercrime has cost UK businesses in excess of £87 billion since 2015 and experts estimate that hackers successfully target one small business every 19 seconds in 2020, especially in light of the coronavirus pandemic, which left a lot of businesses more vulnerable.

A cybersecurity attack can inflict on your hard-earned reputation and base of loyal customers could mean the end of your enterprise.

Many small and medium-sized businesses don’t have dedicated IT staff – so it’s worth finding one of London’s IT Support providers to help.

We can support your IT and business in many ways. These range from the 24/7 network security monitoring and threat detection, to ensuring you’re using the leading-edge solutions and industry best practices that will transform your core business processes and drive you on toward success.

Why does my East London business need IT Support?

IT support is critical in today’s technologically driven world. A dedicated IT support provider plays a crucial role in any business, large or small. IT support providers like totality services don’t just provide a triage service when things go wrong – we work in a proactive way to look for problems before they materialise and identify ways your business can work more profitably and efficiently.

Here are the main reasons why your business shouldn’t ignore the need for professional IT support.

Security

Security is top of the list, of course. All IT support providers should offer security services to protect your business from hackers and other cybercriminals. A good IT support partner like totality services will identify areas of risk and put robust strategies into place to minimise those risks.

Efficiency

IT support can help improve business efficiency by suggesting better IT systems that streamline business processes and reduce inefficiencies to boost employee satisfaction in the workplace.

Productivity

Once business efficiency has been improved with better IT systems, you should see a boost in business productivity.

Reliability

IT support must always be reliable. You need to know you have a trusted partner ready to assist when there is a problem with IT equipment, or a hacker is attempting to disrupt your business. With an IT support partner like totality services, you are in expert hands.

Technology

Keeping up with the latest technology is a full-time job, but when you have totality services on your team, you can relax. We keep abreast of all the latest IT technology changes and we can advise you when it’s time to upgrade your tech to aid with business efficiency and productivity.

If your current IT support partner isn’t offering all this and more, isn’t it time for a change? Whether you have a server issue on Christmas Day or a hacker is threatening to steal all your client data, We are here to help. We’ll resolve all issues fast, with the minimum of fuss, which is exactly what a good IT support partner should be able to do.

IT Support Features

  • Unlimited remote IT support via phone & email
  • Proactive maintenance of IT infrastructure
  • New staff on-boarding & staff leavers off-boarding
  • Hardware advisory, purchase & lease
  • Hardware audit and asset management
  • Weekly or monthly helpdesk report
  • Monthly or quarterly Account Management meetings
  • IT Director service (1-hour free IT consultancy p.m.)
  • Onsite IT Support, per hour or per day
  • 24/7, 365 IT Support
  • Remote IT Support
  • IT Security
  • IT Consultancy
  • Mailbox & Data Migrations
  • Hosted Solutions
  • Hardware Purchase & Lease
  • Office Moves
  • Internet & Telephony
  • Network Cabling
  • International IT Support

Our Client Reviews

Feefo Rating:

4.9/5

Trustpilot Rating:

4.8/5

Google Rating:

5/5

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