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Stop and prevent phishing attacks

Phishing is a cybercrime, one of the most popular of 2019 in which cybercriminals camouflage themselves as a reputable business or reliable individuals in order to get important information from your business such as passwords or financial information.

Despite all the awareness about the dangers of this sophisticated threat, cybercriminals continue to succeed, and the rate of the attacks continue to increase in the UK compromising 45% of organisations over the last 24 months. It only takes a fraudulent email to fool one of your employees and the damage is done.

So, what should organisations do to stop this threat from lurking in our inboxes? Anti-phishing technology sounds like the ideal solution, but beyond investments in multi factor authentication (MFA) and firewalls, the bad guys will always find clever ways to attack. Hence the reason why your employees should be prepared, as the most effective antidote to protect your organisation comes from what is your greatest asset and the threat — your own people, because they’re the ones who are targeted.

Topics covered in this article

1. Anti-phishing education and awareness for your employees

One of the most effective ways to prevent phishing attacks is by promoting secure behaviours across people, processes and technology. You must ensure your team members fully understand the impact of breaches from phishing attacks, you need to build security awareness as no matter how technological defences are in place, it’s always left to the recipient decide whether open a phishing email or click a malicious link. Here is where your IT support provider can help you with education for your employees to make sure your organisation is safe and protected.

2. Spot grammatical errors

Most phishing attacks originate from overseas, this can give you an advantage when trying to determine of a page or email is legitimate or not, scan it carefully for English spelling, check if you find any mistakes such as poor punctuation, unusual or misspelled return address or vagueness, these are major red flags! If you happen to catch this in your inbox, it’s essential to report it to your manager and to your IT provider, as no cybercriminal will be content to sending only one email and will likely target more employees across week or even longer. Fortunately, there’s always clues that reveal the true nature of malicious emails.

3. Unusual email urgency?

Cybercriminals want you to act quickly before you are aware of what they’re up to. To stay safe against any threat, your team members should be trained to approach every email with the opposite mentality by being sceptical and patient, as an urgent message must be taken carefully specially if it’s requesting for any sensitive information. If your staff members pay attention, they may ensure everything is specific and the sender can prove their identity. It takes only a few seconds to double check.

4. Mobile Security

Phishing attacks are no longer exclusive to emails as phishers are attacking via apps such as Skype, Microsoft Teams, Facebook messenger and other chat software. In an article published in 2011, IBM revealed that mobile users are more vulnerable to get attacked than desktop users, because users keep in sharing files in real time via messaging platforms while on the go. This is a problem that can’t be ignored because these applications don’t have the same built-in security functions that email clients have developed over the years.


At totality services we believe education and awareness are the key elements to fight back cybercrime. Defending against evildoers attempting to gain access to your systems it requires human error for phishers to be successful. We can train your team to help build an effective IT Security strategy.

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