IT Support Central London

Since formation in 2008, we’ve grown to become one of the most award and accolade-winning providers of IT support solutions in Central London.

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IT Support Central London

Award-winning IT Support in Central London

With totality services you benefit from highly expert and experienced technology and customer services teams that put your enterprise first. We deliver business continuity and peace of mind for you with a selection of business enhancing, tailored, sustainable, cost effective, best-fit and best-in-class IT solutions, IT services and IT security. All of which can evolve and grow as your business does.

There’s no upside to downtime, so pick the right IT support in Central London

When it comes to selecting us as your IT support partner in Central London, we make everything fast and easy. Right from the onboarding process and installation and implementation of technologies to you accessing our professional support team.

Let us manage and care for your technology 24/7 – flexibly, securely and delivered to your requirements – so that you can concentrate on managing and caring for your enterprise with total confidence, knowing that your IT is performing to the max to deliver optimum productivity and profitability.

And as an additional boost to your peace of mind and confidence, we’re expert in Mac and Windows environments, we’re Microsoft Partners and hold a range of important industry accreditations, such as Cyber Essentials and ISO 27001. So, we can keep your IT productive, secure, and fully compliant with regulations such as GDPR.

Three ways we deliver IT solutions for London differently

Attention to detail

Our right first time, every time, approach ensures your IT is always ready to deliver the results you want.

Your business is our business

We only succeed if we help your business do the same by empowering you, your team and your technology to maximise productivity and minimise costs.

Adding value today and tomorrow

We’re not in this business for short-term gain but for long-term solutions and partnerships. So, we’ll work as hard to deliver your objectives as we will to support your IT. It’s why we have a 95% client retention rate.

IT transformation can transform your business

The latest, most efficient and cost effective business technology can revolutionise the way your operation works to boost collaboration, connectivity, productivity, profitability and security while giving you a competitive edge.

As a Microsoft Partner, we’re experts in Microsoft 365 (we’re equally adept with Google Workspace) and can help your business to implement or migrate to these collaborative Cloud-based platforms.

Whether you’re a start-up or a growing SME, we can relocate or refresh your IT infrastructure, including telephone and mobile communications solutions, to streamline and simplify all you do across all your devices.

Cloud suite – the solution with a silver lining

By leveraging Microsoft’s Cloud technology, we can deliver a highly available, scalable and secure IT environment upon which your business can build, count and thrive.

With our ‘one team, one call’ support solution, we’ll provide you with the many business benefits of Cloud, including:

  • One affordable ‘pay-per-user’ payment each month (cheaper than funding your own expensive hardware, software and maintenance!).
  • Anywhere, anytime, any device’ flexibility built in.
  • Remote support managed and delivered by our experts, so you’ve no need to invest in in-house engineers.
  • Impressive support in key areas of your operation, such as collaboration: e-mail, file storage, file sharing, location and video conferencing.
  • 24/7 support: for your on-site and remote teams, with monitoring, backing up and scheduling.
  • Security: anti-virus software, patching and updating, threat prevention and business continuity.
  • Compliance: data protection, data loss prevention, rights management, mobile management, multi-factor authentication, single sign on and e-mail encryption.

Boost your efficiency, productivity and security with our technology solutions

  • Technology taken personally

We’re only ever as good as our people and ours are amongst the best in the business – expert, experienced, passionate, committed and, most of all, friendly and helpful.

  • Proven processes and procedures

We work to industry-standard best practices to deliver highly consistent, accurate and effective of IT support solutions and we never compromise our availability, agility, speed or reliability.

  • The right IT with the right IT support

The right IT resources enable you to measure, manage, monitor, track and drive forward the performance of your business so you can be sure of your return on investment.

  • Integrity and trust come as standard

We work in partnership with countless clients in numerous sectors right across central and greater London, as well as some of the world’s most demanding, successful and renowned technology brands. We take their faith in us – and yours – seriously.

FAQs

How can totality services help my business?

totality services is a trusted IT support partner. We can provide IT support for London businesses of all sizes, whether you are a one-office SME or you operate across multiple sites. Our focus is on helping you resolve IT problems, from cybersecurity breaches to hardware failures. We can also help you grow your business by increasing efficiency and reducing risk. Whatever your business’s goals, totality services is here to help.

The experienced team at totality services provides an award-winning service. We can offer dedicated IT support and managed services anytime and from anywhere.
Our tailored IT Support services are perfect for your business if:

  • You have 10-250 employees
  • Your business is London-based
  • You’re looking for award winning IT Support at a fixed monthly cost
  • You’re looking for proactive 24/7 IT Support
  • Cybersecurity is a top priority for your business
  • You want to protect your workforce from hackers
  • You want excellent customer service and fast response times

98% of our clients rate our service as exceptional, thanks to our personal and tailored approach, so if you need an experienced, expert and dedicated IT support provider, give the friendly team at totality services a call today to discuss your business needs.

Does totality services offer 24/7 IT Support?

We offer a dedicated 24/7 IT support solution, so no matter what time of the day or night you need help, we are always there to assist.

Here’s what you can expect from totality services as your IT support partner:

  • Experts on call 24/7, 365 days of the year.
  • All of our expert IT engineers are real people and speak in plain English.
  • Fast response times and award-winning customer service.
  • Strategic IT Consultancy.
  • Unlimited remote IT support via phone & email.
  • Systems monitoring to ensure your systems are up to date.
  • Professional Account Management meetings.

Why should my business care about cybersecurity?

Cybercrime has cost UK businesses in excess of £87 billion since 2015 and experts estimate that hackers successfully target one small business every 19 seconds in 2020, especially in light of the coronavirus pandemic, which left a lot of businesses more vulnerable.

A cybersecurity attack can inflict on your hard-earned reputation and base of loyal customers could mean the end of your enterprise.

Many small and medium-sized businesses don’t have dedicated IT staff – so it’s worth finding one of London’s IT Support providers to help.

We can support your IT and business in many ways. These range from the 24/7 network security monitoring and threat detection, to ensuring you’re using the leading-edge solutions and industry best practices that will transform your core business processes and drive you on toward success.

Why does my business need IT Support?

IT support is critical in today’s technologically driven world. A dedicated IT support provider plays a crucial role in any business, large or small. IT support providers like totality services don’t just provide a triage service when things go wrong – we work in a proactive way to look for problems before they materialise and identify ways your business can work more profitably and efficiently.

Here are the main reasons why your business shouldn’t ignore the need for professional IT support.

Security

Security is top of the list, of course. All IT support providers should offer security services to protect your business from hackers and other cybercriminals. A good IT support partner like totality services will identify areas of risk and put robust strategies into place to minimise those risks.

Efficiency

IT support can help improve business efficiency by suggesting better IT systems that streamline business processes and reduce inefficiencies to boost employee satisfaction in the workplace.

Productivity

Once business efficiency has been improved with better IT systems, you should see a boost in business productivity.

Reliability

IT support must always be reliable. You need to know you have a trusted partner ready to assist when there is a problem with IT equipment, or a hacker is attempting to disrupt your business. With an IT support partner like totality services, you are in expert hands.

Technology

Keeping up with the latest technology is a full-time job, but when you have totality services on your team, you can relax. We keep abreast of all the latest IT technology changes and we can advise you when it’s time to upgrade your tech to aid with business efficiency and productivity.

If your current IT support partner isn’t offering all this and more, isn’t it time for a change? Whether you have a server issue on Christmas Day or a hacker is threatening to steal all your client data, We are here to help. We’ll resolve all issues fast, with the minimum of fuss, which is exactly what a good IT support partner should be able to do.