IT Support Croydon

totality services has been providing award-winning IT support services to businesses in Croydon and South London for over a decade.

Our unique blend of expertise and customer-centric approach ensures that our customers’ networks are given the care and attention that they deserve, 24/7.

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IT Support Croydon

IT support in Croydon

It’s all about business continuity. We understand that when your IT equipment or Internet connection isn’t functioning properly, your business is losing money.

Our team of Microsoft-certified engineers are on hand to provide industry-leading levels of IT support to businesses of all shapes and sizes, so that you can focus on what matters the most – growing your business.

Our rating based on 1800+ verified reviews

⭐⭐⭐⭐⭐

4.9 out of 5 stars on Feefo.com

Zero Hassle, Maximum Efficiency

Unlike other IT support companies, we’re not interested in constantly quibbling over a support scope, or moving the goalposts when it suits us. If something’s broken, and we need to fix it to keep your business online, we’ll fix it – it really is that simple.

Our support teams use a priority system to ensure that your most important issues get fixed first, before they become a major problem. All of our staff are trained to respond quickly to client requests – whether it’s by phone or email.
Communication is key. You’ll never be left in the dark to wonder what’s going on.

Helping You to Grow Your Business

IT should be a help to your organisation, not a hindrance. Technology should be a key contributor towards the growth of your business. We’re experts in providing scalable, cost-effective IT solutions that provide you with the tools you need to increase your revenue streams and attract new business.

From VoIP solutions with integrated communication platforms, to cloud solutions that reduce running costs and increase productivity for remote workers, we’ll provide you with and end-to-end bespoke IT solution that’s easy to use, secure, and doesn’t break the bank.

Our broad range of supplier options means that you’ll benefit from the best software and hardware platforms available within your sector, with flexible licensing options and short contract lengths.

Simple, Cost-effective IT Support in Croydon

Our award-winning IT services combine the convenience of an in-house IT department, at a fraction of the cost:

  • Clear, concise SLAs tailored to your individual requirements
  • Friendly, certified IT engineers and customer service staff that treat your network with the TLC it deserves
  • 24/7/365 proactive network monitoring that alerts us to potential software and hardware issues before they have a chance to cause a problem
  • A dedicated account manager to consult with regularly on service delivery and network improvements
  • A constant focus on cybersecurity and business continuity, to ensure that your organisation’s data doesn’t fall into the wrong hands
  • Comprehensive consultancy services that cover every last inch of your network, including help with budget, annual IT plans and BUDR scenarios
  • End-to-end collaboration solutions for hybrid working scenarios that feature integrated voice, chat, video and filesharing platforms
  • Cyber Essentials and ISO 27001/9001 certified support services

Request a Free Consultation

Let us show you how we can make a positive difference to the way that you do business.

Get in touch and speak to one of our consultants. Our 98% retention rate speaks for itself – you won’t be disappointed, and you’ll wonder why you hadn’t made the switch to totality services sooner.

IT Support Features

  • Unlimited remote IT support via phone & email
  • Proactive maintenance of IT infrastructure
  • New staff on-boarding & staff leavers off-boarding
  • Hardware advisory, purchase & lease
  • Hardware audit and asset management
  • Weekly or monthly helpdesk report
  • Monthly or quarterly Account Management meetings
  • IT Director service (1-hour free IT consultancy p.m.)

Our Client Reviews

Feefo Rating:

4.9/5

Trustpilot Rating:

4.8/5

Google Rating:

5/5

Latest Articles

Platinum-Trusted-Award-2022
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totality services wins Feefo’s Platinum Trusted Service Award 2022

We’re thrilled to announce some very exciting news… In recognition of a stellar approach to customer service, totality services have been…
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