IT Requirements Document

When buying IT services or equipment for your business, it is easy to go overboard. There are different types of IT equipment/services available in the market, and manufacturers will try to lure you into buying the most high-end equipment/service. But do you need all that they want you to buy? Probably not. The IT equipment/services you buy must be what your business requires and nothing more. Creating an IT requirements document will help you identify what you need to get from your investment.

Get started with what you need and not what you want.

What do you need your IT system to do? Making a list would help to:

  • Clearly articulate the reasons for the new IT investments.
  • Give you a checklist of requirements so that you end up with everything you need.

The IT requirements document

An IT requirements document must be simple and must only contain information regarding what you aim to achieve with it. An IT requirements document must not contain IT equipment specifications or technical information. For example, the IT requirements document can say, “The server should allow users to retrieve customer information in five seconds,” rather than saying, “The server should have 16GB of RAM with two quad-core processors.”

A good idea is to refer to your business plan and align your IT requirements with your business goals. Key items that must be included in an IT requirements document are as follows:

How do you intend to use the new IT? Start with a purpose. IT can be used for different purposes, including managing financial accounts, accessing emails and the internet, giving presentations, and so on. Identify the specific intent of the IT equipment/services you intend to buy.
Who will use the new IT? Define who in your organisation will have access to the new IT and how they should use it. Your list could include developers, project managers, testers, or sales representatives. It could also be for the sole use of stakeholders and leadership teams.
Where do you intend to use the new IT? Will the new IT be used for laptops or desktops or both? Mobile working is the rage today, and businesses are on the lookout for IT solutions that are compatible with mobile working. Understand the kind of technology your employees are/will be connected to and how the new IT will support it.
Include information about current systems. In all probability, you will require the new IT to be compatible with your business’ existing software and systems. Perhaps you only want to upgrade the existing systems. Whether you are in the process of buying new IT or updating existing IT, you must include the details of your current systems in the IT requirements document.
Include information about future plans. If you have plans to expand your business in the near future, you will need new IT services/equipment that is scalable. It’s not ideal to make a plan for the present without considering your IT requirements for the immediate future; in fact, it would be disadvantageous and more expensive.

IT support London: For more information on how to create an IT requirements document or for IT support in London, you can get in touch with totality services.

About totality services

totality services was founded in 2008 to provide London’s small & medium businesses with end-to-end IT services, right from purchasing and installing hardware to providing Mac & Windows support, cloud solutions, and data backup. We support our clients using proven, high-quality systems and security practices that blue-chip companies take for granted.

We consistently achieve excellent client satisfaction thanks to a process-driven approach, concise documentation and our team of friendly and highly trained London based engineers.

totality Tim
IT Support London