The growing prevalence of digital solutions in all areas of the business world has brought a lot of IT specialists to the market. It’s more important than ever for companies to work with the right partner for the development and support of their digital infrastructure. While it’s not hard to find IT support – London has an especially developed market for it – finding the right company for the job can often be tricky. This is especially true when you need more advanced services.
Working with a good IT support London partner is mandatory if you want to ensure the long-term success of your operations. Even if you believe you can handle things on your own right now, that won’t always be the case. And the sooner you get started working with a good IT provider, the better you’re going to fare in the long term.
A Basic Overview of what IT Support providers Have to Offer
IT support comes in many forms, and different specialists on the market are suited for the needs of different companies. When it comes to IT support, London is quite developed, and you shouldn’t face any issues finding a good partner to work with. But you have to take the time to assess your situation and ensure that you’re contracting the right IT partner for your specific business needs.
Not every business that offers managed IT support is going to be able to provide you with the full range of services you require. Sometimes, you will have to engage in a more specific contract if you are planning to work with advanced services not covered by most experts on the local market.
One of the biggest mistakes you could make is to work with several different IT support London providers, each one focused on a different area of your business operations. Ideally, you should have everything handled by one centralised fully managed provider who understands all aspects of your operations.
This isn’t just about cost. It also ensures that all your technology and IT needs are aligned with your business plan without having to take extra steps to facilitate communication between different IT departments. This kind of arrangement is also beneficial for long-term growth, as it will minimise the effort you need to keep scaling up your operations. You might not consider this an important factor right now, but if your company suddenly goes through a period of rapid growth, you’re definitely going to appreciate having the right IT support partner by your side. We understand this completely, and we’re going to give you a comprehensive service that matches your expectations fully.
In-house or Outsourced?
Getting the most out of your technology has never been easier, you only need the right expertise and excellent customer service at your disposal. Deciding whether to have your company’s IT support handled in-house or through an external partner is an important decision. There are many reasons to go with the latter approach these days, especially if you anticipate rapid growth of your operations. While it’s possible to get things done internally when your company is still small, this will quickly become an unsuitable option once you start to expand, as training your staff on the latest trends could cost you a great deal of time and money.
As IT support is an specialist area of expertise, training your staff on the latest trends could cost you a great deal of time and money. With an in-house team, you are responsible for keeping their knowledge up to date. Alternatively, if you choose to outsource your IT with a trusted IT provider, all issues will be dealt with by a team of experienced IT experts. These professionals will be consistently trained and up to date with the latest industry trends.
Why Your Company Needs IT Support
The fact that it’s relatively easy to find managed IT support in London leads some business owners to delay their decisions in this area, and they often end up looking for the right partner for their needs far too late. While it’s possible to bring in an IT support company at a later stage and integrate them into your operations with relatively little hassle, that’s usually not an ideal approach. The more familiar your IT support partner is, the better they will be able to serve your needs. In addition, any competent supplier for IT support can guide you through setting up the various services you plan on using and will help you ensure that you are moving in the right direction every step of the way.
When you need managed IT support for more advanced services, it’s crucial that you start your search early on. This is the only way to ensure that they will be able to integrate into your current infrastructure and provide you with the best approach possible.
Our award winning IT support services are suitable for companies of all sizes, including larger organisations that require a more in-depth approach to their needs. Don’t leave anything to chance and ensure that you’re working with the right IT partner from the very beginning.
Protecting Your Assets Against Malicious Actors
The sudden introduction of remote work and current political events generated security challenges for SMEs. IT Security specialists have seen a high volume of attacks over the course of 2020 and beginning of 2021 across the UK.
Cyber crime impacts businesses of all sizes around the world, meaning cyber security is becoming an increasingly more important concern for many businesses, as they now find themselves in the crosshairs of hackers trying to extract critical data from them. As new security threats emerge constantly, organisations need to up their defenses.
When it comes to cybersecurity services, London has a pretty high demand. Many companies have their headquarters in the city and rely on their IT providers to ensure that their business data is 100% secure, recoverable & accessible, so no matter the size of your organisation, you can’t afford to ignore this aspect, as it’s essential that business owners take action now to prevent themselves being compromised, including response plans, software protections and cybersecurity awareness training. There are three main areas that companies must prioritise when it comes to data security: devices, users, and email, so working with a cybersecurity expert is crucial if you want to ensure that you’re protected on all fronts right from the start.
The importance of email security is often disregarded by many companies. This doesn’t just include the technical aspects of cybersecurity. The average employee receives 121 emails per day, 50% of which are spam emails. You must also make sure that your employees are always up to date on current trends like phishing and other attacks that rely on social engineering.
Email threats can result from a compromised email account, or the unintended consequence of human error. Therefore, it’s imperative that emails are continuously monitored to detect cyber threats such as, virus spam, phishing and identity theft. Proper e-mail security is an ongoing battle that requires constant employee vigilance. If your staff can’t identify and deal with a potential phishing email request, they could easily fall for a cyber attack and as a result cause a data breach.
A very simple way to prevent your business being compromised is to educate your staff about the types of malicious emails they may receive and how to deal with them. With the right IT support partner, you can streamline the deployment of cybersecurity awareness training for your people, which consists of interactive videos and tests that quiz employees on their cyber security awareness. That way, you’ll always know that everyone in the company has the knowledge they need to recognise phishing emails, so they don’t click on them and enter credentials in response to them.
Adapting to the Global Shift to Remote Work
One of the biggest changes that the pandemic brought about is the major global shift to WFH that we’ve been seeing lately. Many companies have started to realise that they need to adapt to this if they want to survive in the long term. However, it’s not as easy as simply allowing remote connections and calling it a day.
Fully managed IT support is crucial for this area of your operations to run smoothly. You’ll often have to make major changes to your infrastructure to ensure that you’re adapting to the situation properly. As IT support experts, we will guide you through the entire process.
Choosing the right IT provider is like choosing an extension to your inhouse team – it’s important they are experts, are able to consult with you when or if you need help and deliver above the knowledge you already have. Adding value sounds cliché, but if your IT partner doesn’t, they’re not the right fit for your business.
A dedicated IT support suppler can assist you with implementing a WFH technology . This covers everything, from the initial assessment to the deployment of relevant IT solutions, and their long-term proactive maintenance. Our award winning IT support services will help you ensure that you’re not only able to meet the current demands of your employees, but that you’re ready for scaling up your operations too.
Keeping Complex Infrastructure in Check
Cloud computing and WFH technology hadn’t been a concern for many sectors until, almost overnight, employees had to work remotely – and couldn’t because their technology didn’t support doing so. The cloud provides a quick and easy way to reduce spend and operational risk. As professional cloud computing providers we specialise in the very best business applications.
This is one of the many IT services that you can receive from us, which can help rid your company of technical headaches and business continuity concerns. Since coronavirus lockdown – UK businesses are looking for flexible environments that can be accessed entirely remotely from any location.
Choosing the right IT partner can provide the knowledge of the latest cloud computing technologies and can ensure that everything under your roof is running smoothly. From monitoring service availability to handling urgent requests.
Ensuring Your Organisation Is Up to Date on Critical Software Protections
Software updates are a common annoyance for those who have to work with digital solutions on a daily basis. They are often seen as an inconvenience by employees, prompting them to postpone them as much as possible. This can lead to various issues down the road, especially when it comes to software that’s critical for your infrastructure. Antivirus solutions have to be carefully picked to match your initial requirements, but they must also be maintained through regular updates in the long run to be truly effective.
A good reason to look for a competent IT support company, so that you can ensure that you’re always up to date on that front. Many updates can be automated or aggregated into a single package that’s deployed without any user interaction. This minimises friction for your employees and helps ensure that you always have a stable, reliable infrastructure that’s not prone to cyber threats.
From Windows to Mac, and More!
When looking for Mac and Windows IT Support, we’re proud to be Microsoft and Apple partners and we understand your needs better than most and know that you might sometimes need to support multiple different operating systems in one organisation. Our specialists Mac OS X or iOS certified, so they can help all business Windows and Mac users. Don’t be afraid to get in touch with us if you’re relying on another solution altogether. The market for operating systems is quite diverse these days, especially in the business world, and we are prepared to work with you to ensure that you’re covered in every aspect.
This is also true if your setup relies on a more unusual combination of devices and operating systems. Some companies focus heavily on using mobile devices in their operations, for example. Those can be particularly tricky to manage if you have a BYOD (Bring Your Own Device) policy in place. You will need to work with a partner who understands the sensitive nature of such arrangements, and the implications that they bring for your company. We are experienced with all kinds of operating system management and maintenance, and we will offer you a centralised solution that oversees your whole operation without requiring any extra input from you.
Compliance with Legal Frameworks
As a business owner, you have many legal obligations, especially when working with customer data. Any good company for IT support should be able to help you ensure that you’re compliant with everything related to your current operations. This can sometimes require a rework of your current setup, which can be a challenging process. We’re prepared to assist you with it from A to Z and will let you know if there is anything in particular that could be improved to ensure that you don’t face any legal risks.
Setting up complex systems for the long-term storage of sensitive user data, and protecting that data’s exchange between services, should be something that you leave to experts and don’t handle yourself. We are your best bet for a London IT support company that can handle such tasks. After an initial consultation with our experts, you’ll know exactly what changes you need to make to your current operations to ensure compliance, and how to plan for the future accordingly.
On the topic of long-term planning, that’s also something you need to consider carefully when searching for a company for IT support, London-based or otherwise. There are various precautions you have to take to minimise the challenges involved with scaling your operations as your company grows. Sometimes the technical difficulties associated with this can be enough to halt a company’s operations for a long time. This is an ongoing relationship with your managed IT support provider, making it even more important to pick the right company to work with right from the start. Preparing your company for growth and ensuring that it remains as easy to scale as possible is something that is highly individual to each business out there. Our extensive experience allows us to tackle complex situations of this nature, and to ensure that you are always one step ahead of the current market trends when it comes to choosing the next step in your technological growth.
The Rise of Automation
More and more companies rely heavily on automation technologies in various aspects of their work these days. And this is not a passing trend – even though some were trying to paint it as such until a few years ago. We strive to be the most advanced IT company London businesses can work with, and we’ve invested a lot of effort into perfecting our understanding of automation technologies and their application in different sectors.
If you’ve been putting off exploring this area of your operations, it’s time to take a serious look at it. This is something that can significantly improve your workflow in many ways, and you might be surprised how much your productivity might stand to jump if you utilise automation in the right areas. But as with any new, advanced technology, it’s also something that requires extensive long-term maintenance to ensure that it’s working smoothly. That’s why you need to leave it in the hands of an experienced managed IT support company and focus on the actual business side of your operations.
Dealing with Emergencies During Holidays
Some companies for IT support in London can be very difficult to work with during holidays and other special circumstances. When it comes to business IT support, some emergencies just can’t wait. We are always ready to assist you if you run into a problem, no matter what day it is, and our services are available 24/7. Our specialists are working around the clock to provide you with the best, most reliable IT support in London, and you will never have to worry about our availability if you’re working with us.
This is especially important if you’re relying on services where even a small percentage of downtime can have harsh implications for your performance. Put your mind at ease and know that you’re leaving things to specialists who understand your needs fully.
The Bottom Line
If you need help with your IT infrastructure and long-term support, you must not delay contacting the right partner. There’s a lot you stand to gain from setting things up correctly from early on, and we will provide you with the reassurance you need to focus on the main aspects of your business. Get in touch with our London based team today and let us get started on your project. We will assess your current operations, prepare a long-term plan for managing your IT support, and we will guide you through the full process with the competence and care that you deserve.